FAQ

Q. Your standard photography packages don’t really meet what we need. Can we add an extra hour or two?

A. Yes you can. It costs £100 per hour, which covers time on the day and additional editing time.

Q. You don’t mention albums. Can you make us an album?

A. I should be delighted to create an album for you. These are bespoke items and I will quote separately so that you get the style of album that you will treasure for years to come.

Q. Can you turn one of our images into wall art?

A. Yes, I certainly can. There are many choices in wall art, so I’ll work with you to get exactly what you’re looking for.

Q. We would like photographs of both the bride and groom getting ready, can you do this?

A. Yes, it’s certainly possible and depends upon where, geographically, everyone is. If the logistics make things difficult I may need a second photographer and would quote for that separately.

Q. Do you charge for travel?

A. Yes, I charge 45p per mile.

Q. Are you insured?

A. Yes, I’m insured for Public Liability and Professional Indemnity and can provide a copy of the policy if you would like one.

Q. Do you use a contract?

A. Yes, a formal agreement helps everyone to understand what is expected of each party.

Q. How much will our deposit be?

A. I charge a flat rate of £200 as a booking fee and the balance is due 30 days before your wedding day.

Q. How do we get our images?

A. Unless otherwise agreed, your images are sent on a memory stick by Royal Mail.

Q. How long will it take for us to receive our images?

A. All images are hand finished and I send the final collection in both colour and monochrome in approximately a week after your wedding day unless previously advised. All of my wedding photography packages include a complimentary selection of six postcard-size fine art prints.

Q. What can we do with our images. Can we share and print etc?

A. I give you my non-exclusive license to use your images for your own personal use, which includes digital sharing and traditional print. In the unlikely event that you would like to use one or more of your photographs for commercial purposes please contact me as these things are easily worked out.

Q. Will you use any of our images on your website and social media?

A. It’s very helpful for other couples to see recent photographs. I use a small selection from some of my wedding day shoots but will obtain your approval before publication.

Q. How do you store our images and for how long?

A. I securely store your digital images for a minimum of two years.

Q. How do you safeguard against technical failure on our wedding day?

A. I take a minimum of two camera bodies and a selection of lenses and storage cards to every wedding. My cameras take two memory cards and I make ‘carbon copies’ of every shot. All of which means that there is back up kit on hand should the worst happen.

Q. Can our guests take photographs?

A. Yes, of course, they can!

Q. We have children coming to our wedding, what is your safeguarding policy for minors?

A. I send a Parental Consent Form to couples and ask them to forward this to parents who sign and return directly to me by email. I will not use photographs where children are the main subject on my website or social media unless parental permission is expressly given.

Q. We would like some group photographs; how do we find people on the day?

A. Prior to your wedding day you send me a list of the groups you would like me to photograph. My assistant finds everyone and ensures that they are in the right place at the right time.

Q. We know that you can’t control the weather, but will we still get some nice photos if the weather is poor?

A. It’s very rare that it rains the whole day, so I work with couples outside when it’s dry and indoors when the weather is against us. I also bring a large, battery-operated, studio light which gives plenty of light if natural light is low.

Q. What is your refund and cancellation policy?

A. I will do my utmost to re-schedule wherever possible, but when this isn’t possible I apply a sliding scale of refunds. Full details are included in my T&C’s.

Q.  What happens if you, the photographer, have to cancel?

A. In the unlikely event that I need to cancel I will do my utmost to find a replacement photographer who shoots in a similar style to me, however, if this is not possible or not acceptable to you I will give you a full refund of monies already paid and cancel any outstanding balance.

Q. Do we need to feed you?

A. Thank you, but no, that won’t be necessary.

Q. Do we get to meet you before the day?

A. Yes – definitely, this can be a virtual meeting if that suits you better.

Q. Where can I find testimonials and recommendations for your photography?

A. There are testimonials on my weddings page and I’m a recommended wedding photographer in Weddings & Honeymoons Magazine